Recordbase Case Management Refresher: Staff Training

This refresher module is designed for Te Whare Hauora Ōtautahi Women’s Refuge staff to ensure accurate, timely, and effective use of Recordbase software for case management. The program covers correct processes for entering, updating, and closing cases, emphasizes the importance of data integrity for client outcomes and organizational reporting, and clarifies timelines for each step. Staff will learn best practices, common pitfalls, and the impact of quality data on service delivery and compliance.